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LINE

LINE Transparency Report

English
日本語
Jul-Dec 2016
Jul-Dec 2022 Jan-Jun 2022 Jul-Dec 2021 Jan-Jun 2021 Jul-Dec 2020 Jan-Jun 2020 Jul-Dec 2019 Jan-Jun 2019 Jul-Dec 2018 Jan-Jun 2018 Jul-Dec 2017 Jan-Jun 2017

[October 18, 2021] It came to our notice that there were some errors in the compilation of figures in this report, and we have since corrected these errors. Corrections are indicated in red (previously disclosed information is in brackets).
Press release regarding this correction: https://linecorp.com/en/pr/news/en/2021/3934

Summary for July–December 2016

  • Requests

    LINE received 1,633(1,719) requests in total.

  • Disclosures(Handled Requests)

    62(58)% of requests were fulfilled(handled).

  • Targeted Contact
    Information

    Data related to 1,274 pieces of contact information were disclosed.(1,268 instances of contact information disclosure)

  • Law
    Enforcement

    Requests from Japanese law enforcement accounted for 87% of the total.

Report Notes

  • This report covers information disclosure requests from law enforcement to the company between July and December 2016.
  • This report includes requests related to the LINE messaging app only.
  • LINE complies with disclosure requests from Japanese law enforcement when at least one of the following legal grounds is met:
    • Warrant (Code of Criminal Procedure): A document issued by court that permits or orders seizure, inspection or other activities.
    • Investigation-Related Inquiry (Code of Criminal Procedure): An information disclosure request from law enforcement to a business operator or other entity for aiding in an investigation.
    • Emergency (Penal Code): An emergency action taken when a human life or rights are under threat. For LINE(In the case of LINE), this means identifying a relevant user when, for example, a bomb threat or suicide threat is made.
  • “Warrants” and “Investigation-related inquiries” include requests received originally as “Emergencies” but fulfilled(handled) in accordance with corresponding procedures for relevant legal documents.
  • LINE(The person in charge at LINE) will only cooperate with criminal investigations in accordance with strict information handling rules, and only when a thorough verification confirms the legalities or overall(and) propriety of the investigation.
  • A single request may include(contain) multiple pieces of contact information.
  • LINE fulfills(handles) requests from non-Japanese law enforcement according to the Act on International Assistance, the mutual legal assistance treaties (MLATs) of relevant countries and other international investigation assistance frameworks. This includes instances where the Japanese police receive a request via the International Criminal Police Organization (ICPO) or Japan's Ministry of Foreign Affairs receives a request via an embassy. The same rules regarding warrants and verification by privacy protection organizations and other handling rules still apply.
  • "Targeted Contact Information" indicates the specific user contact information (phone number, LINE ID, etc.) that authorities identified as relevant to their investigation(suspect are involved in crime).

Disclosure Requests

Australia Disclosure Requests
Requests 1
Disclosures(Data Provided) Warrants 0
Investigation-Related Inquiries -
Emergencies 0
Targeted Contact
Information 		0
Canada Disclosure Requests
Requests 1
Disclosures(Data Provided) Warrants 0
Investigation-Related Inquiries -
Emergencies 1
Targeted Contact
Information 		1
Hong Kong Disclosure Requests
Requests 1
Disclosures(Data Provided) Warrants 0
Investigation-Related Inquiries -
Emergencies 0
Targeted Contact
Information 		0
Italy Disclosure Requests
Requests 1
Disclosures(Data Provided) Warrants 0
Investigation-Related Inquiries -
Emergencies 0
Targeted Contact
Information 		0
Japan Disclosure Requests
Requests 1,414(1,500)
Disclosures(Data Provided) Warrants 938(916)
Investigation-Related Inquiries 2(10)
Emergencies 2
Targeted Contact
Information 		1,169(1,167)
South Korea Disclosure Requests
Requests 46(43)
Disclosures(Data Provided) Warrants 0
Investigation-Related Inquiries -
Emergencies 1(0)
Targeted Contact
Information 		1(0)
Taiwan Disclosure Requests
Requests 165(168)
Disclosures(Data Provided) Warrants 72(68)
Investigation-Related Inquiries -
Emergencies 0
Targeted Contact
Information 		103(100)
Thailand Disclosure Requests
Requests 1
Disclosures(Data Provided) Warrants 0
Investigation-Related Inquiries -
Emergencies 0
Targeted Contact
Information 		0
United States Disclosure Requests
Requests 3
Disclosures(Data Provided) Warrants 0
Investigation-Related Inquiries -
Emergencies 0
Targeted Contact
Information 		0
Total
Requests 1,633(1,719)
Disclosures(Data Provided) Warrants 1,010(984)
Investigation-Related Inquiries 2(10)
Emergencies 4(3)
Targeted Contact
Information 		1,274(1,268)
Disclosure Requests - total
  Requests Disclosures(Data Provided) Targeted Contact Information
Warrants Investigation-Related Inquiries Emergencies
Australia 1 0 - 0 0
Canada 1 0 - 1 1
Hong Kong 1 0 - 0 0
Italy 1 0 - 0 0
Japan 1,414(1,500) 938(916) 2(10) 2 1,169(1,167)
South Korea 46(43) 0 - 1(0) 1(0)
Taiwan 165(168) 72(68) - 0 103(100)
Thailand 1 0 - 0 0
United States 3 0 - 0 0
Total 1,633(1,719) 1,010(984) 2(10) 4(3) 1,274(1,268)

Deletion Requests

No effective deletion request has been received from the authorities during this period.

For details on this report, see here

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