LINE

LINE Transparency Report (July-December 2016)

2017.04.24

Summary for July–December 2016

  • Requests

    LINE received 1,719 requests in total.
  • Handled
    Requests

    58% of the total requests were handled.
  • Targeted Contact
    Information

    1,268 instances of contact information disclosure
  • Law
    Enforcement

    Requests from Japanese law enforcement accounted for 87% of the total.

Report Notes

  • This report covers information disclosure requests from law enforcement to the company between July and December 2016.
  • This report includes requests related to the LINE messaging app only.
  • LINE complies with disclosure requests from Japanese law enforcement when at least one of the following legal grounds is met:
    • Warrant (Code of Criminal Procedure): A document issued by court that permits or orders seizure, inspection or other activities.
    • Investigation-related inquiry (Code of Criminal Procedure): An information disclosure request from law enforcement to a business operator for aiding in an investigation.
    • Emergency (penal code): An emergency action taken when a human life or rights are under threat. In the case of LINE, this means identifying a relevant user when a bomb threat or suicide threat is made.
  • “Warrant” and “Investigation-related inquiry” include requests received originally as “Emergency” requests but handled in accordance with corresponding procedures for relevant legal documents.
  • The person in charge at LINE will only cooperate with criminal investigations in accordance with strict information handling rules, and only when a thorough verification confirms the legalities and propriety of the investigation.
  • A single request may contain multiple contact information.
  • LINE handles requests from non-Japanese law enforcement according to the Act on International Assistance, the mutual legal assistance treaties (MLATs) of relevant countries and other international investigation assistance frameworks. This includes instances where the Japanese police receive a request via the International Criminal Police Organization (ICPO) or Japan's Ministry of Foreign Affairs receives a request via an embassy. The same rules regarding warrants and verification by privacy protection organizations and other handling rules still apply.
  • “Targeted contact information” indicates the specific contact information (phone number, LINE ID, etc.) of users that authorities suspect are involved in crime.

Disclosure Requests

Australia Disclosure Requests
Request 1
Data Provided Warrant 0
Investigation-Related Inquiry -
Emergency 0
Targeted Contact
Information
0
Canada Disclosure Requests
Request 1
Data Provided Warrant 0
Investigation-Related Inquiry -
Emergency 1
Targeted Contact
Information
1
Hong Kong Disclosure Requests
Request 1
Data Provided Warrant 0
Investigation-Related Inquiry -
Emergency 0
Targeted Contact
Information
0
Italy Disclosure Requests
Request 1
Data Provided Warrant 0
Investigation-Related Inquiry -
Emergency 0
Targeted Contact
Information
0
Japan Disclosure Requests
Request 1,500
Data Provided Warrant 916
Investigation-Related Inquiry 10
Emergency 2
Targeted Contact
Information
1,167
South Korea Disclosure Requests
Request 43
Data Provided Warrant 0
Investigation-Related Inquiry -
Emergency 0
Targeted Contact
Information
0
Taiwan Disclosure Requests
Request 168
Data Provided Warrant 68
Investigation-Related Inquiry -
Emergency 100
Targeted Contact
Information
0
Thailand Disclosure Requests
Request 1
Data Provided Warrant 0
Investigation-Related Inquiry -
Emergency 0
Targeted Contact
Information
0
United States Disclosure Requests
Request 3
Data Provided Warrant 0
Investigation-Related Inquiry -
Emergency 0
Targeted Contact
Information
0
Total
Request 1,719
Data Provided Warrant 984
Investigation-Related Inquiry 10
Emergency 3
Targeted Contact
Information
1,268
Disclosure Requests - total
  Request Data Provided Targeted Contact Information
Warrant Investigation-Related Inquiry Emergency
Australia 1 0 - 0 0
Canada 1 0 - 1 1
Hong Kong 1 0 - 0 0
Italy 1 0 - 0 0
Japan 1,500 916 10 2 1,167
South Korea 43 0 - 0 0
Taiwan 168 68 - 0 100
Thailand 1 0 - 0 0
United States 3 0 - 0 0
Total 1,719 984 10 3 1,268

Deletion Requests

No effective deletion request has been received from the authorities during this period.
For details on this report, see here