Chatting safely

LINE is a tool to communicate with family and friends, but you may receive messages from people you don’t know depending on your settings. Do not respond if you are repeatedly added by people you don’t know or if you receive messages claiming that you won a prize or money that you don’t know about. In most cases, these are fraudulent attempts to obtain your personal information by means such as directing you to a counterfeit online luxury goods store. Also beware of phishing emails claiming to be from LINE. If you enter your password or other information on the websites they tell you to visit, your account may be hacked or used for fraudulent access to other websites.

LINE is a tool to communicate with family and friends, but you may receive messages from people you don’t know depending on your settings. Do not respond if you are repeatedly added by people you don’t know or if you receive messages claiming that you won a prize or money that you don’t know about. In most cases, these are fraudulent attempts to obtain your personal information by means such as directing you to a counterfeit online luxury goods store. Also beware of phishing emails claiming to be from LINE. If you enter your password or other information on the websites they tell you to visit, your account may be hacked or used for fraudulent access to other websites.

LINE has received reports of fake chats and emails claiming to be from LINE or users’ friends, with intent to hack LINE accounts. Specifically, there are cases where people pretending to be your friend tell you to buy prepaid cards at a nearby store to exploit you for money, as well as cases where they ask for your verification code (number sent by SMS) , and cases where they create an account pretending to be you and request money from your friends and family, causing secondary damages. Report it immediately if you receive such suspicious messages.

LINE has received reports of fake chats and emails claiming to be from LINE or users’ friends, with intent to hack LINE accounts. Specifically, there are cases where people pretending to be your friend tell you to buy prepaid cards at a nearby store to exploit you for money, as well as cases where they ask for your verification code (number sent by SMS) , and cases where they create an account pretending to be you and request money from your friends and family, causing secondary damages. Report it immediately if you receive such suspicious messages.

If you see suicide threats or threats of self-harm on someone’s LINE VOOM or in a chat, and if you feel that they are serious and urgent, please consider reporting them to the police.

If you see suicide threats or threats of self-harm on someone’s LINE VOOM or in a chat, and if you feel that they are serious and urgent, please consider reporting them to the police.

You can receive on LINE consumer trouble warning information in Japanese related to life, body, and property from the NCAC.

You can receive on LINE consumer trouble warning information in Japanese related to life, body, and property from the NCAC.