2021.04.16 ALL
LINE Corporation is planning and implementing the below measures regarding the global handling of personal information pertaining to Japan users.
NOTE:
This page will be updated periodically with additional or updated information.
All authorities mentioned below refer to Japan-based authorities unless otherwise noted.
■ Schedule of Key Events and Status
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March 23, 2021
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First Special Advisory Committee on Global Data Governance held |
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Personal Information Protection Commission report submission |
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Media briefing session held |
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Following the above media briefing, an announcement was made regarding LINE’s “two-pronged transitioning to Japan” and “two-pronged enhancement of transparency” to provide assurance for Japan users that their personal information is safe and secure |
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■ Completed blocking access to Japanese user personal information from China ■ Completed halting the development, maintenance and operational work related to functions and services involving communication on the LINE app |
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March 24, 2021 |
Local government briefing session held to provide details on the COVID-19 vaccination reservation system and LINE Official Accounts |
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March 26, 2021 |
Announcement regarding the data management system of the LINE Doctor service |
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March 29, 2021 |
Financial Services Agency report submission |
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March 31, 2021 |
Revision of privacy policy |
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Completed transfer of LINE Doctor image data to Japan servers |
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April 5, 2021
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First Technology Verification Subcommittee held |
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April 7, 2021 |
Second Technology Verification Subcommittee held |
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April 13, 2021 |
Special Advisory Committee on Global Data Governance held |
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April 14, 2021 |
Third Technology Verification Subcommittee held |
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April 19, 2021 |
Ministry of Internal Affairs and Communications report submission |
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April 23, 2021 |
Fourth Technology Verification Subcommittee |
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April 23, 2021 |
"Guidance from the Personal Information Protection Commission and Enhancement Measures" |
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April 26, 2021 |
"Guidance from the Ministry of Internal Affairs and Communications and Enhancement Measures" |
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April 27, 2021 |
"Regarding the Correction of the of Inaccurate Wording in the LINE App 'Report' Screen" |
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April 28, 2021 |
Third Special Advisory Committee on Global Data Governance |
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April 28, 2021 |
"Information Security Measures Regarding LINE Pay and Other Financial Services" |
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April 30, 2021 |
"Revision of Privacy Policy for LINE Pay and Other Financial Services" |
■ Related Press Releases and Announcements
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March 17, 2021 |
“Regarding Media Reports Pertaining to User Personal Information” |
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March 19, 2021 |
“Regarding Z Holdings' Announcement on the Formation of a Special Committee of External Experts on Global Data Governance" |
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March 23, 2021 |
“Report on the Handling of Personal Information Submitted to the Personal Information Protection Commission and Details on Policy Going Forward” |
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March 26, 2021 |
“Regarding the Data Management System of the LINE Doctor Service” |
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March 31, 2021 |
“Revision of Privacy Policy for Japan Users. Clarification of Countries and Operations Regarding Data Transfer for Access and Storage Overseas.” |
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April 6, 2021 |
Special Advisory Committee on Global Data Governance – Z Holdings Corporation |
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April 14, 2021 |
“ZHD Holds Second Special Advisory Committee on Global Data Governance” – Z Holdings Corporation |
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April 23, 2021 |
"Guidance from the Personal Information Protection Commission and Enhancement Measures" |
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April 26, 2021 |
"Guidance from the Ministry of Internal Affairs and Communications and Enhancement Measures" |
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April 27, 2021 |
"Regarding the Correction of the of Inaccurate Wording in the LINE App 'Report' Screen" |
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April 28, 2021 |
"Information Security Measures Regarding LINE Pay and Other Financial Services" |
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April 30, 2021 |
"Revision of Privacy Policy for LINE Pay and Other Financial Services" |
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Update History
April 22, 2021: "Fourth Technology Verification Subcommittee" and "Third Special Advisory Committee on Global Data Governance" added
April 26, 2021: "Guidance from the Personal Information Protection Commission and Enhancement Measures" added
April 27, 2021: "Guidance from the Ministry of Internal Affairs and Communications and Enhancement Measures" added
April 27, 2021: "Regarding the Correction of the of Inaccurate Wording in the LINE App 'Report' Screen" added
April 28, 2021: "Information Security Measures Regarding LINE Pay and Other Financial Services" added
April 30, 2021: "Revision of Privacy Policy for LINE Pay and Other Financial Services"